Internet Speed issue on Time Warner cable

Post date: Jan 24, 2014 8:9:21 PM

2/15/14 spoke with TW tech support. They suggested keeping a log (every 4 hours) with a computer connected directly to the modem (bypass network -- modem needs to be reset).

1/23/14 the internet seems to be slow

Time Warner packages: http://www.timewarnercable.com/en/residential-home/internet/internet-service-plans.html

Test sites:

http://www.speedtest.net/

https://myservices.timewarnercable.com/myservices/internet/index

http://www.zdnet.com/broadband-speedtest/

results